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Oversight Blog

Travel & Expense

COVID-19 and Employee Spend: 5 Changes to Plan for Now

While most organizations have business continuity plans in place to navigate crisis situations, the unknowns surrounding COVID-19 and its duration are...

Travel & Expense

3 Ways T&E Spend Can Inform Policy

As recently reported by the Center for Audit Quality, organization leaders must partake in proactive and regular assessments of corporate culture to m...

Travel & Expense

How AI is Turning the World of Finance on its Head

In the age of digital transformation, the role of the CFO and other finance leaders is changing drastically.

Travel & Expense

Using AI to Reduce Fraud, Waste and Non-Compliance

Virtually all companies struggle with some level of fraud and non-compliance in their organization.

Travel & Expense Account Payable Audit

The CFO’s Finance Transformation Journey

In a recent Gartner survey, 82% of CEOs reported having a digital transformation initiative underway in their business.  What does that mean for Finan...

Travel & Expense

Tax Reform to Bring Big Changes for Business and Employee Expenses in 2019

With the Tax Day deadline just a week away, you can’t escape the buzz of people either celebrating or lamenting their tax returns. It seems you’re eit...

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How a Fortune 500 Company Improved Compliance and Saved Millions [Webinar]

Where is your risk? For most large, global companies with thousands of employees disbursed across locations, this question is hard to answer.

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12 Most Exceptional Business Expenses of 2018

Frankly, it’s not easy coming up with a short list of the most bizarre business expenses for all of 2018. Oversight analyzes more than $2 trillion in ...

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7 Ways Naughty Employees Try to Cheat on Year-End Expense Reports

The most wonderful time of year doesn’t just bring lots of nice holiday parties, gifts, and good cheer. Like the Grinch who stole Christmas, it also b...

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How AI and Reason Codes Can Save Your Company Money

The world of corporate finance is rife with the potential risk for fraud, erroneous payments, and a whole slew of employee behaviors that add up over ...

Procure-to-Pay Travel & Expense Purchase Card Artificial Intelligence

[in]sight 2018 Oversight Annual User Conference Recap

[in]sight 2018 brought together customers from some of the world’s largest, most innovative companies for Oversight’s first-annual user conference at ...

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Trick or Treat: Frights to Look out for in Your Corporate Spend

Watch out for the kids in costumes on the streets of your neighborhood tonight. It’s Halloween, the one night of the year for plenty of treats and a f...

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Announcing the 2018 Oversight Systems Customer Excellence Award Winners

From left: Neha Wood and Manish Singh, Oversight Systems; Todd DiPietro, Fidelity Investments; Kimberly Simpson, Fidelity Investments; Karen Irish, In...

Travel & Expense Company Culture Artificial Intelligence

3 Processes You Can Transform with Finance Process Automation

The key to making finance process automation successful at your company is not just the analytics but what actions you take based on that analysis. Yo...

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When Employee Back-to-School Expenses Become Corporate Expenses

Now that school is back in session, millions of parents are starting to see their back-to-school purchases show up on their monthly credit card statem...

Travel & Expense

How Real-Time AI Can Fix Employee T&E Spending at the Right Time

The adoption of artificial intelligence systems in the world of corporate finance has many benefits, among them the ability to spot issues before they...

Travel & Expense

5 Reasons Why Human Auditors Can’t Compete with Robo-Auditors

Artificial intelligence is slowly taking over roles once reserved for humans. AI can now diagnose pneumonia more accurately than radiologists. In 20 y...

Travel & Expense

Transforming Repeat T&E Policy Offenders into Model Employees with AI-Powered Analytics

In this week’s blog, Oversight Systems account manager Stephanie R. Yates-Anyabwile discusses how she works with clients to optimize their travel and ...

Travel & Expense Artificial Intelligence

A Cautionary Tale: How Companies Can Avoid Falling Prey to T&E and P-Card Fraud

A once prominent physician fraudulently charges the same trip to Japan to three different employers, including two universities and a private firm. Ov...

Travel & Expense Artificial Intelligence

Harnessing AI and the Power of Patterns to Transform Your T&E Audit Process

Earlier waves of travel and expense (T&E) audit technology largely automated elements of the manual review. For example, audit functionality would...

Travel & Expense

Why Your Expense Audit Process is Broken, and How to Fix It

We’re living in exciting times. Digital transformation has made tremendous advances in how we submit, approve, and pay expense reports over the last d...

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5 signs it’s time to streamline your T&E auditing process

We have seen a thing or two from working with hundreds of Fortune 2000 companies helping them transform their T&E audit process from a transaction...

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Survey: Men almost twice as likely as women to cheat on expenses

Men, white-collar managers and staff, and younger employees are far more likely to commit expense fraud, according to new survey of 1,200 business tra...

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17 Surprising (and Not-So-Surprising) Findings from the 2018 ACFE Fraud Study

The latest Report to the Nations: 2018 Global Study on Occupational Fraud and Abuse from the Association of Certified Fraud Examiners is full of inter...

Travel & Expense Artificial Intelligence

Forbes: The Robots are Coming to Corporate Finance

When you mention robots, most people think of Star Wars or those car-manufacturing assembly lines where giant, agile machines move heavy parts, make s...

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3 Places Employees Splurge on the Company Dime

There are two distinct mindsets when it comes to work travel: Business travelers who skimp when someone else is picking up the tab and those who splur...

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Best Practices for Mitigating Financial Risk in Your P-Card and T&E Programs [Webinar]

$62.30. That’s the average amount that companies save per transaction with their corporate purchase card programs, according to the 2017 Purchasing Ca...

Travel & Expense Artificial Intelligence

AI is (Already) Transforming Expense Management

Everywhere you look these days, artificial intelligence is changing our world – from self-driving cars to smart speakers like Alexa and Google Assista...

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The Gift that Keeps on Giving: 12 Ways to Tighten Gift Card Policies

Gift cards can offer a convenient raffle prize for team outings. We see them handed out for a job well done, on special occasions, and birthdays. Unfo...

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6 Tips for Using Keywords to Detect and Prevent T&E and P-Card Fraud

Whenever details are overlooked, problems arise. As the saying goes, “The devil is in the detail.” This idiom holds true in travel and expense (T&...

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Beware of Double-Dippers: 9 Scams to Look Out for in T&E Fraud & Misuse

Double dippers are everywhere. They lurk at your backyard barbecue and at your neighbor’s Super Bowl party. You know the type – like George Costanza i...

Travel & Expense

4 Business Travel Trends for 2018 and What They Mean for T&E Risk Management

Fueled by a strong global economy, business travel spending is expected to grow by a healthy 6.8% in 2018, according to the Global Business Travel Ass...

Travel & Expense

3 Ideas to Help Employees LOVE Business Travel Again

On Valentine’s Day, your Facebook page is bound to be riddled with photos of your coupled friends taking off on romantic getaways to popular destinati...

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5 Things Missing in Travel Policy

When is the last time you updated your travel policy? Many companies write their travel policy once and then forget about it. Despite the seemingly en...

Travel & Expense

AI is the best thing to happen to your travel program

Artificial intelligence (AI) has recently received a lot of ink regarding the impact the technology will have on the workplace and the jobs we do.

Travel & Expense

How to Deal with Repeat Offenders of T&E Policy

Every company has a few employees who violate company travel policy repeatedly. It seems no matter how many times you remind them, they repeat policy ...

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To Fight T&E Fraud and Waste, Focus on Repeat Offenders

When he’s on the road, Joe frequents gentlemen’s clubs on the company dime. Before she leaves on a business trip, Melissa boards her dog and later sub...

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Don’t be Duped by Duplicate Expenses in Corporate Spend Programs

It’s said, “Good things come in pairs.” In the case of travel and expense (T&E) and purchase card (P-Card) transactions, this bit of wisdom could ...

Travel & Expense Purchase Card Artificial Intelligence

5 Things that Make Auditing Expense Reports a Total Pain

Expense report auditing remains a highly manual, difficult process for many organizations. So much so that many just skip it. Aberdeen reports that le...

Travel & Expense

9 Questions to Evaluate your T&E Expense Risk

You’ve probably said it before: “We don’t have a fraud problem.”

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How to Curtail Costs as Global Business Travel Spend Rises

Spending on global business travel is on the rise and expected to reach $1.6 trillion by 2020. That’s a 23% increase over last year. In the United Sta...

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Spend Analysis Report Vol. 3: 10% of Travelers Commit Nearly all High-Risk Purchases

To uncover fraud, waste and misuse in your company’s T&E program, you need only focus on a fraction of your travelers. Oversight’s third annual Sp...

Travel & Expense

Artificial Intelligence (AI) Can Eliminate Manager Approval of Expenses

Employees and managers have been given many wonderful tools to streamline the expense reporting process. Because of technology, employees have the mea...

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Bleisure Travel is Here to Stay

Imagine this…you walk out of a business meeting on Friday. Instead of rushing to the airport with your carry-on in tow, you leisurely stroll to your h...

Travel & Expense

Battle of the Sexes: Business Travel Edition

In 2017, most road warriors expect to travel for business about the same amount as they did this year, which is good for business. Business travel imp...

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Artificial Intelligence Will Transform How We Manage Risks – For The Better!

More frequently we read news alerts about cyber attacks. The scary notion is that the cyber world has become a dangerous arena where most anything goe...

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Millennials Redefine Business Travel

Millennials now make up the majority of the U.S. workforce and by 2020 will account for 50 percent of all business travel spending. But millennials vi...

Travel & Expense

How are Analytics Changing the Way Companies Detect Fraud & Waste?

Ever heard of the project management triangle? It basically states that whenever you’re building something it can either be two of these three things ...

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Data Driven Truth: Manual Expense Review is Harming Your Company

Our awesome technology partner, Concur, recently released a study that reveals how manual expense management is harming employees and companies. While...

Travel & Expense

Does Satisfied Business Travelers = More Compliant Business Travelers?

The Global Business Travel Association and American Express Global Business Travel teamed up recently to release a report on overall traveler satisfac...

Travel & Expense

Five Business Travel Fraud Schemes and How Oversight Can Protect You

I got very excited reading this great article, “Five Business Travel Fraud Schemes Tech is Dismantling,” because each of the five schemes mentioned is...

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The Easiest Way to ‘Tone at the Top’

I  love this article by Tom Fox for Compliance Week. In the piece he states that ‘Tone at the Top’, while effective, is one of the most clichéd terms ...

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2 Ways Visual Analytics Can Help Your Company Be More Strategic with Your Anti-Fraud Efforts

Recently the Wall Street Journal published an article on how modern companies are using analytics to better assess risk and combat fraud. Although the...

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Expense Fraud: Fact or Fiction

I recently read this article in Computer Weekly about making fictional expense claims a thing of the past, and I enjoyed it.

Travel & Expense

Can Your T&E Compliance Technology Bring Business Travelers Back in Line?

I know, I know. I’m raising a big question in the title of this blog. I’m asking the question because I recently read an article about how a thoughtfu...

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Addressing Vulnerabilities in Travel Expense Management

Oversight has spent the last 13+ years analyzing the travel and expense transactions for many of the largest business organizations in the world. Afte...

Travel & Expense

How Much is Business Expense Fraud Costing Your Business?

A recent survey of 1,000 business travelers revealed that business travel fraud is costing businesses up to 2.8 billion per year. 

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The Biggest Reason to Consider Insights as a Service

We loved seeing this Information Week Article by Lisa Morgan on the “8 Reasons to Consider Insights-As-A-Service.” While some of the reasons given are...

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If You Only Have 10 Minutes to Learn about Oversight… Read These Three Things

When researching what a company is all about online, it’s easy to become overwhelmed by the amount of information available. Particularly with a compa...

Travel & Expense

The Art of Navigating Concur Fusion, Oversight Style

The 2016 Concur Fusion conference was held in Las Vegas, NV at the Venetian Hotel. The week-long event was filled with gatherings related to the most ...

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Can Monitoring Card Spend Equal Healthier Spending Habits?

Nearly a year ago a Delaware media outlet published a story on state workers and their astronomical fast food spending. State employees of Delaware ap...

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You Can Have It Both Ways with Oversight Insights On Demand™

Some believe that they only have two choices to improve compliance within their disbursement processes:

Travel & Expense

Get to Know the Insights - Unusual Mileage

Since 2015, many exciting things have happened at Oversight Systems, including the launch of a handful of new Insights in the T&E module. Let’s ta...

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Oversight vs. Valentine’s Day: 5 Reasons Why You Should Love Us

Whether or not you believe that Valentine’s Day is a money-suck, chances are you’ll buy flowers for that special someone in your life. To cover the ba...

Travel & Expense

Recapping the Concur Ignite Event

During the week of January 11th, Oversight took part in Ignite, Concur’s annual sales kickoff event. Ignite attendees traveled from all over the globe...

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Oversight vs. Thanksgiving: 5 Reasons to Eat Up

It’s that time of year again. You know the one—with the bird and the cinnamon and football. It’s time for friends and family and thankfulness. Unfortu...

Travel & Expense

Oversight’s Top 5 Posts About Why Insights On Demand is the Software for You

With Thanksgiving just around the corner, everyone is likely preparing for a big meal and time off with friends and loved ones. Also around this time ...

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Oversight Systems Participates in Anti-Fraud Collaboration Webinar

On Tuesday, October 27th 2015 Oversight’s CEO Patrick Taylor participated in a joint webinar with the Anti-Fraud collaboration. The webinar featured M...

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The 9 Spookiest Things We’ve Found in T&E Spend

After twelve years of monitoring over 2 trillion transactions, you can bet we have uncovered a few ghosts and goblins. In fact, some of the charges ar...

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Customer Feedback: 3 Reasons Why

During the trial process many of our prospects like to ask us this question: “Why did your clients select you?” This is an excellent question, and whi...

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Live Demonstrations: A Trick or a Treat?

For any prospective client, an important step in evaluating the value of Oversight Insights On Demand is taking advantage of our Free Test Drive. This...

Travel & Expense

Sometimes Your T&E Program Can Be a Little Scary

Darkness falls. The hairs stiffen on the back of your neck. Fog ensues. These are familiar horror movie tropes, but I think they can also apply to a c...

Travel & Expense

Recapping the Concur Chicago Event

This month I attended my first conference representing Oversight along with my colleague, Sam Haase. I was able to attend the Concur event at the McCo...

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Travelers Spending Badly-- Whose Fault Is It?

Coming just after Payroll, T&E is the second largest controllable expense for most companies, and it’s pretty standard practice now for companies ...

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The Difference Between P-Cards and Corporate Travel Cards and Why You Need an Audit Tool for All

An outsider not in the corporate finance world may have never heard of a purchase card (or “P-Card” for short.) Similar to a corporate credit card, P-...

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The 3 Best Reasons to Take a Test Drive of Insights On Demand

Here are three of the most common objections I hear to people declining the FREE trial of our software.

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Who is Your Account Manager, and What Do They Do?

My favorite Arnold Schwarzenegger movie is Kindergarten Cop (Twins is a close second). If you haven’t seen the movie (do so immediately), it’s about a...

Travel & Expense

Fighting Fraud: Best Practices for Auditing Your T&E Program

It’s no secret that Oversight and Concur go together like Peanut Butter and Jelly (see our white paper on this very subject!) We love being a Concur a...

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Don’t Skimp on Support for Your Operational Expense Programs

A shocking study by the University of Notre Dame’s Mendoza College of Business has discovered that non-profit organizations make accounting errors at ...

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What Happens After You Become An Oversight Insights On Demand Customer- Part II

Working as an account manager for Oversight Systems, I get a lot of questions from new customers who want to know about the system: Where do we start?...

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Why We’re Being More Prescriptive When It Comes to Data Science and Compliance

For a long time, Oversight did things quite differently when it came to helping others monitor their T&E spending for fraud, waste, and misuse. Pr...

Travel & Expense

What Do You Get in a Handful of Marbles?

What happens if you put your hand into a bag of assorted marbles and pull out a handful? Well, there’s a chance that you’ll grab the red ones, but the...

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How to Get Employees Attention When it Comes to Your Spending Policy Compliance

On June 23rd I had the pleasure of co-hosting a webinar with Eric A. Sohn, Director of Business Product for Dow Jones Risk and Compliance. The webinar...

FCPA Travel & Expense

Oversight’s Two Most Important Rules for Ensuring Compliance in Your Organization

Mike Kenealy, COO of Insiders Integrity, is involved in a project on the Philippines designed to take on ethics at the local level.  The project has f...

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Is It Time to Take Manager Approval Out of the T&E Loop?

Google the phrase “travel manager” or “travel and expense” and a variety of news articles come up on any given day. It seems like in the last two year...

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5 Timely Expense Audit White Papers from the Oversight Vault

Oversight’s commitment to furthering thought leadership in our industry is evident in the white papers, reports, and blog content produced for both cu...

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The Strength of Keeping Analysis Within the Cloud

I love LinkedIn. I think the reason I love the platform the most is because it provides access to groups full of like-minded individuals in the data a...

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Government Agencies, Adult Entertainment, and Bad Apples

I recently uncovered a super interesting article about an investigation into Pentagon employee’s spending a reported $950,000 at casinos and close to ...

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Why Everyone Should Be Under the Audit Microscope

The indictment of Washington state auditor Troy X. Kelley is a case study in the inter-connected activities of an alleged fraudster. As we have discus...

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Interested in Big Data? We’ve got BIG Blog Posts for Your Business

Each week I’ve been aggregating great pieces of thought leadership we’ve put out on the blog that you may have missed. This week we’re focusing on Big...

Travel & Expense

Why the Answer Shouldn’t be “No”

My name is Sarah Zoloth—I am team lead for, and a member of, our Demand Generation team at Oversight. This means I have spent most of the last 10 mont...

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6 Great Posts for Fraud Prevention Month

Did you know that April is Fraud Prevention Month? It snuck up on me too. But it is perfect timing as this week I’m going to highlight some of Oversig...

Travel & Expense

5 Take Aways from Concur Fusion 2015

My name is Tyler Davis, and I started at Oversight over a year ago as a DG rep, then became an Account Executive. As one of the newer members of the O...

Travel & Expense

A CEO Tells Other CEO’s How to Learn More About Their Company’s Business Travel

As the CEO of Oversight Systems, I particularly loved this post on Click Travel about “6 Things Your CEO Wants to Know About Business Travel.” Since O...

Travel & Expense

Oversight’s Top 5 Blog Posts on Travel Spending and Traveler Management

In case you missed it last week, I’m highlighting posts from the past year in the hopes of emphasizing topics you may have missed. Last week I covered...

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What Happens At Oversight After You Become a Customer

My name is Ashlee and I started with Oversight in January 2014. I spent over a year on the Demand Generation team, driving sales for Oversight Insight...

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5 Posts on Financial Compliance You Can’t Live Without Reading

When I came on board the marketing department at Oversight Systems, a little over a year ago, I was pleasantly surprised by the wealth of information ...

Travel & Expense

Oversight’s Thoughts on the Top Travel Management Priorities of 2015

Tnooz recently republished a great infographic by Carson Wagonlit Travel compiling priorities within the TMC world from over 1300 respondents. While O...

FCPA Travel & Expense

Transaction Monitoring With Human Intelligence- Is it Possible?

Jonny Frank and Rex Homme do a nice job of succinctly addressing why transaction monitoring is the next “must have” anti-corruption tool (http://shar....

Travel & Expense

Oversight, Data Management, and Spring Planting

I recently conducted an interview with The Company Dime on the value of data management and it reminded me of a story I wanted to share with you. For ...

FCPA Travel & Expense

Misconduct Tales for the Oversight Vault

I confess to having grown weary of companies in the data analysis and/or compliance business that scream tales of fear, uncertainty, and doubt (AKA, “...

Travel & Expense

The Oversight Recap of Concur Ignite 2015

Oversight had the opportunity to participate in the Concur Ignite 2015 sales kickoff last week in Bellevue, Washington. Concur is a strategic Oversigh...

Travel & Expense

A New Whitepaper - Expense Management and Transaction Monitoring, the PB&J of Finance

Oversight is excited to present our first white paper of 2015, “Expense Management and Transaction Monitoring, the PB&J of Finance.” Written speci...

Travel & Expense

How to Get the Most Out of Your Concur T&E Program

Recently a prospective customer asked the question, “Since we are using Concur doesn’t it already do everything that your product does?”  One simple a...

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Highlights from 2014

2014 has been a great year for Oversight. So great, in fact, that we wanted to highlight 10 moments and relive it all again. What a year!

Travel & Expense Company Culture

Simple Beauty Needed: Technology To the Rescue?

It has always been the thought that technology is supposed to help us do more, and do it better and faster than before. Unfortunately the theory and t...

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Data Rich and Information Poor

I recently read a great article from CFO.com about how Chief Financial Officers can generate more value in their offices. The article gives great tact...

Travel & Expense

Why Asking for Physical Receipts is Old School…and Won’t Prevent Fraud

Original expense receipt requirements are an old school approach to expense control.  In fact, I saw a recent list of the top five reasons why most co...

Travel & Expense

The Most Important Thing You Can Do To Reduce Expense Fraud

I recently uncovered a great Entrepreneur article on five ways to reduce expense fraud. Although we have extensively covered this topic in a few of ou...

Travel & Expense

Managing Traveler Friction with Data Analysis

We don’t talk about the aspects of traveling much here on the blog, but today I wanted to comment on an interesting article on traveller friction. Man...

Travel & Expense

The NFL, Compliance, Ethics and You

Football season is in full swing, and you’ve been living under a rock if you haven’t heard about the widely publicized scandal involving the Baltimore...

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The Emperor Has No Clothes! Does Your Dashboard?

Have you ever looked at the dashboards in your business intelligence tool and thought….what stunning conclusion am I supposed to see?

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The #3 Problem Lurking in Corporate Travel Programs- MISUSE

A few weeks ago, Oversight announced its first-ever Spend Analysis Report. For this compilation of data Oversight analyzed 10 million transactions, a ...

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When it Comes to Data- Don’t Spend On a Celebrity Quarterback

It’s the beginning of the National Football League (NFL) season in the US and the Barclay’s Premier League (BPL) season in England.  At the beginning ...

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The #2 problem lurking in corporate spending programs: Waste.

Last week, Oversight debuted its first-ever Spend Analysis Report, a compilation of data we gathered from an analysis of 10 million transactions. Thos...

Travel & Expense Artificial Intelligence

The Six-Million Dollar Man Meets Business Analytics

I remember as a kid watching the TV show “The Six-Million Dollar Man”; the scientists and doctors got together and made the man “better, stronger, fas...

Travel & Expense

Sharing Economy Companies Are In the Business Travel Market, How Do We Work With Them?

Expenses software giant Concur is always looking for ways to grow their partner network (Oversight is a partner and offers a connector for Concur cust...

Travel & Expense

Why You Need Automated Case Management

In my previous blog post for Oversight, I detailed how Excel no longer cuts it for expense reporting. In the world of reporting and analysis, Excel is...

Travel & Expense Big Data

When it Comes to Big Data Challenges, Improved Reporting Isn’t the Answer

Forrester’s “The Power of Real-Time Insight” survey (done in conjunction with Oversight partner, Concur) is an interesting view of the realities of tr...

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99 Problems, but T&E Shouldn’t be One

If you keep up with the Oversight Blog, you know there are two things we cite regularly: The Hawthorne Effect, or the phenomenon that employees improv...

Travel & Expense

Thoughts on the State of T&E Spend

Concur recently released a survey on the state of T&E spend (conducted in conjunction with Forrester Research.) We at Oversight are very excited a...

Travel & Expense

The Power of Multi-Dimensional Analysis

Consider this scenario: You are a travel program administrator at a Fortune 500 company. You are tasked with managing the travel program, making sure ...

Travel & Expense

Preventive and Detective Controls

I recently read a great blog on GTI Travel about how strict travel policies are absolutely necessary in order to save money and prevent waste and abus...

Travel & Expense

The Importance of Benchmarking and the BTN Corporate Travel Index

Back in March, Business Travel News unveiled their annual Corporate Travel Index. 2014 marked the 30th compilation of the average business traveler pe...

Travel & Expense Big Data

How Big Data Can Help You Make Better Business Decisions

I enjoyed this article from Robert Kugel, and thoroughly agree with its premise: that big data and analytics can be leveraged to make better business ...

Travel & Expense

A New Whitepaper - 6 Tips to Reduce T&E Waste

Did you know that behind payroll, T&E is your company’s largest discretionary expense? Travel and entertainment spending can represent as much as ...

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Unintended Consequences

Today's cloud-based travel and expense systems have significantly advanced since the days of manual report processing. These modern systems promise to...

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Why Fraud Prevention Should be Important To Your Organization

Did you know it is National Fraud Prevention month? Since preventing fraud, misuse, and compliance violations in T&E, P-Card and AP programs is a ...

FCPA Travel & Expense Purchase Card

FCPA Compliance Needs More Than PEP Lists

I used to think that for FCPA, Politically Exposed Persons (PEP) lists were “the bomb.” I thought that the lists were both a) required and b) THE key ...

Travel & Expense

More than Just a Single Report: How Monitoring in Context is Essential to Successful Program

The BCBS of Western New York case study featured in Business Travel News is a nice example of realizing the benefits of “inspecting what is expected”....

Travel & Expense

T&E Automated Analytics Make Travel Transactions Cool & Easy

The recent article “How to Make Expense Reports Cool” in Fortune Magazine highlighted insights from the Concur CEO Steve Singh on the future of travel...

Travel & Expense

Open Bookings: Do You Want to Encourage an Empowerment Company Culture?

There’s an important cultural dimension companies should consider for Open Bookings. Do we have (or do we want to encourage) an empowerment culture? O...

Travel & Expense

Open Bookings Evolve TMCs’ Thinking & Approach to Managing Travelers

Travel Market Report recently reported on how open booking demands a shift in the thinking of TMCs. With open bookings, travelers have more discretion...

Travel & Expense

Evolving Business Travel Tools Drive New “Trust but Verify” Approach to Effectively Managing Corporate Travelers

A recent Fast Company article by Kim Goodwin forecasted what business travel will look like in 2014. The writer keenly noted: “One trend that was abun...

Travel & Expense Big Data

Travel Managers: Don’t Retool IT Operations to Get the Answers You Need

A recent piece in Travel Market Report notes this commentary from Harvard Business School visiting professor Thomas Davenport, Ph.D.: “For travel sell...