In a recent ZD Net article entitled “Data Scientists Don’t Scale”, author Andrew Brust makes some very compelling points supporting the notion that analysis of big data is only truly effective if it can be leveraged by more people within an organization. We at Oversight especially appreciate the initiative to expand the use of analysis and have developed our platform around the concept that powerful analysis shouldn’t require expensive and scarce practitioners to distill value from data. The article’s point that more than data scientists, we need “tools that empower knowledge workers to do big data analytics on their own” is a great one and key to big data success. However, I would like to take that concept one step further. Along with making analytical tools easier to use isn’t it equally important to focus on delivering the right answers from the data?
Oversight is built on the premise that businesses need to have solutions with powerful analytics that perform the analysis just like the expert – solutions that deliver answers - in our case we refer to them often as insights. It’s the next generation of search where the information finds you. It’s like my favorite part of the first Iron Man movie with the main character Tony Stark’s virtual assistant, named Jarvis. Unlike the original comic, in which Jarvis was Stark's human butler, the movie version of Jarvis is an intelligent computer that converses with Stark, monitors the environment and delivers insights. Jarvis’ insights are easily understood, timely and actionable. They put Tony in the position to make better decisions.
The concept of making tools easier to use goes hand in hand with the concept of making it easier to get answers. There are new questions and things you need to discover and then there are the things you should know. And the things you discover often mature into the kinds of things you should know. We need Operational Intelligence platforms that can deliver insights once they are discovered and push those insights to the front lines of business for maximum impact and better decision making across the spectrum of business operations.