The Software Trainer and Instructional Designer is responsible for the creation and execution of a comprehensive and integrated learning program to educate customers and staff on the use, configuration and maintenance of the Oversight software suite and related products as delivered through channel partnerships.
In this role, you will be accountable for the establishment and the management of a learning curriculum including designing, developing and delivering experiential learning opportunities through instructional materials, training courses, online learning and multimedia technologies. This role collaborates with business leaders to identify and create action plans to address gaps in learning. The position will leverage the knowledge and experience of subject matter experts throughout the organization. It will influence team members across functional, geographical and divisional boundaries.
Development and delivery of a curriculum of training courses in the use and maintenance of the Oversight software and related products and services delivered through channel partnerships
Development and ongoing upkeep of training materials including lesson plans, learning objectives, functional and role guides and relevant exercises
Develop a schedule of individual and group training events. Maintain rosters and attendance records
Maintain a working, current knowledge of the Oversight software suite and a general familiarity with the business domains for which it is used
Compile and publish training metrics
Monitor and improve Oversight training effectiveness through student evaluations, benchmarking and measurable business results
Keep up-to-date with changes to company products, tools, processes and documentation
Make suggestions to continuously improve Oversight process, techniques, tools and customer outcomes
Communicate effectively and maintain a proactive, positive relationship with all departments
Assist with mentoring and training new employees
Track time and expenses as required
Perform other related duties as assigned
At least 3 years teaching experience as a corporate trainer or a teacher in higher education
Software training experience or teaching experience in a technology field
Experience in designing and writing course materials
Competency in common business applications including the Microsoft Office suite
Demonstrated ability in instructional design and adult learning
Preferred: Experience managing client-facing projects
Preferred: Experience with creating/editing training videos
Preferred: Experience with Learning Management Systems
Strongly preferred: Bachelors or equivalent 4-year college degree
Preferred: Degree in teaching, Masters or certification in the teaching field
Preferred Concentration: Adult Education
Preferred: Formal project management training, certification or experience
Candidate must have strong communication, presentation and interpersonal skills
Candidate must be a self-starter able to work in a multi-tasked, fast-paced environment
Candidate must be able to work independently with normal supervision
Candidate should have a patient and friendly approach to teaching
Candidate must be able to read visual cues from classroom situations and adjust content as necessary
Candidate must be organized and analytical, with the ability to eliminate obstacles through creative and adaptive approaches
Candidate must be fully committed to conducting business with the utmost integrity and in full compliance with policies, procedures and legal requirements
If this sounds like a good fit for you, please submit your resume to firstname.lastname@example.org.
Oversight is the world’s leading provider of AI-based spend management and risk mitigation solutions for large enterprises. Based in Atlanta, GA, Oversight works with many of the world’s most innovative companies and government agencies to digitally transform their spend audit and financial control processes.
Oversight’s AI-powered platform works across our customers’ financial systems to continuously monitor and analyze all spend transactions for fraud, waste, and misuse. With a consolidated, consistent view of risk across their enterprise, customers can prevent financial loss and optimize spend while strengthening the controls that improve compliance. Learn More.
Oversight is an equal opportunity employer.