Global manufacturer prevented or recovered $62.2M in duplicate AP payments
A leading global supplier of renewable fiber-based products with $21B in annual sales and 50k employees, faced challenges in its travel and expense spend and AP process. See how they saved millions of dollars with Oversight’s Travel & Expense and Accounts Payable solutions.
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Business Challenge
Manual receipt checks and sample audits consumed finance capacity without consistently identifying non-compliant T&E spending. In AP, existing ERP controls and recovery audits left gaps in payment oversight. The company needed to identify process weaknesses and protect money before it left the business.
Solution
The company introduced Oversight T&E Monitoring in 2018, then added Payables Monitoring in 2020. It also moved from manual invoice entry to OCR scanning. Connected analysis helped reveal duplicate submissions, payment outliers and process weaknesses.
Results
The company saved $204,000 in T&E reimbursements and reported $62.2M in duplicate AP payments prevented or recovered.
Separately, Oversight identified $3.6M in confirmed T&E/P-Card findings and $98.5M in confirmed AP findings. These represent issues identified, rather than additional cash savings.
Benefits
Finance gained clearer evidence for investigating payment risk and improving spending decisions. Oversight’s communication tools helped the team reinforce policy understanding and maintain records of employee interactions.
By connecting financial protection with process improvement, the manufacturer strengthened oversight across T&E and AP.
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