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Global Beverage Company
Overview
Largest manufacturer, distributor and marketer of non-alcoholic concentrates and syrups
$64 billion supply chain; 92,800 employees; >200 countries; and >500 brands
2009 annual revenue of >$30 billion
Primary System: SAP, Extensity, Amex, Visa
Business Challenge
Known losses of $348K over 58 months
Organizations lose 7% of their annual revenues to fraud (
2008 ACFE Report to the Nation
)
Expense reimbursement accounted for 19.5% asset misappropriation fraud cases (
2008 ACFE Report to the Nation
)
19% of business travelers admitted to padding their expense reports (
T&E Magazine
)
Solution
Automation of in-process T&E card review
Distribution of exceptions managed through automated workflow
Results
Eliminated manual audit of expense reports
Identified 34% of total expense report lines as potential source of error or fraud
Identified and aggregated root causes of policy violation leading to opportunity for training and policy review and enhancement
40% reduction in T&E audit staff