Services

We’re invested in your success

Our team of customer care professionals offers added resources to help you optimize audit and risk management outcomes for your travel & expense, purchase card, or payables programs.

Resolution Services

Resources to help optimize audit and risk management results

ORS 2023 mockup

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Our analysts provide high-touch support to assist with tasks such as managing and resolving unusual spend, developing standard operating procedures, and establishing actionable reporting.

Leverage company policy to address non-compliant employee spend
Escalate issues when necessary to enforce compliance or propose disciplinary action

Recommend solution refinements based on your organization’s risk profile
Create custom filters to drive review efficiency

Monthly meetings to discuss resolution efforts
Evaluate resolution activity and trends to strengthen and define policies

Professional Services

Technical expertise to meet your unique needs

Our technical experts offer consulting, assist with complex implementations and configurations, and collaborate with you to develop system enhancements for your new or existing Oversight solution.

Creation or adjustment of assignment logic to meet workflow needs
Ongoing changes to the system based upon your working environment

Customized email template creation for expanded communication
Customized reporting solutions for deeper analysis

Add additional data files as your business needs change
Migration support for ERP and Expense Management changes or enhancements

Helpful Resources

White Papers and Guides

Monaco Memo The Monaco Memo is a pivotal refinement of the Department of Justice’s (DOJ) approach to Foreign Corrupt Practices Act (FCPA) enforcement and the evaluation of corporate compliance programs. This memo, complemented by speeches from high-ranking DOJ officials, collectively forms the “Monaco Doctrine.”

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Published Articles

Is AI coming for YOUR job? (Spoiler alert: No!) It seems endless. The talk of AI as a sinister and heartless job stealer. But, as Dustin Armstrong, a data scientist at Oversight, an industry leader in the application of Machine Learning to spend monitoring and financial risk reduction, argues, the reality is much more nuanced and way more positive.

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oversight southwest airlines purchase card p-card

The greatest benefit is being able to catch what we couldn't catch before, but also to have good reporting to show upper leadership. If anyone is thinking about using Oversight, or is unsure, just take a look at it. You'll be amazed!

Jennifer Gruich Sr. Supervisor, Corporate Card Services
Southwest Airlines

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