Global Flooring Company

"The Oversight Payables module came with a library of pre-defined integrity checks. This meant that we were able to get started with the system and see value right away. More importantly, by enabling us to easily identify the root cause of errors, Oversight is helping us develop and implement best practices for our transactional processes. "

Director of Internal Audit

Overview

World’s largest carpet manufacturer
$4 billion in annual sales and over 25,000 employees
$1.9 billion in annual payables processed through PeopleSoft with multiple interfaces

Business Challenge

Internal Audit Group continually found duplicate vendors and payments
A/P Manager tired of vendor phone calls asking why an invoice was paid twice
Multiple processes requiring monitoring was complex and demanding
Tightening economy resulted in reductions in staff and the challenge to “do more with less”
Procurement policies not applied consistently

Solution

Automation of duplicate payment and duplicate vendor audit
Distribution of exceptions managed through automated workflow