[in]sight Client Roadshow

Terrence joined Oversight as CEO in July 2018, bringing more than 25 years of the payment industry, SaaS technology, and executive leadership experience to his role. As CEO, he focuses on driving Oversight to the next level as a leading provider of artificial intelligence-powered financial risk mitigation and compliance monitoring software solutions for Fortune 1000 business and government clients.

Prior to Oversight, Terrence served as Senior Vice President and General Manager for Comdata, a leading payments and fleet management division of FLEETCOR (FLT). Before Comdata, he spent 10 years in executive marketing, strategy, and operating roles with ADP, most recently serving as Division Vice President and General Manager of ADP Vantage HCM, a leading SaaS solution for large enterprises. Earlier in his career, he held sales and marketing positions at MCI and Internet Security Systems. Terrence has an MBA from Wake Forest University and a B.A. in Political Science from Villanova University.

With a foundational education and early career deeply ingrained in technology and software development, Christine Jones is passionate about fostering the growth and scalability of B2B technology and SaaS enterprises. She emphasizes elevating client experiences, refining products, and optimizing delivery operations.

Over several decades in technology, Christine has traversed diverse sectors, including Healthcare, Security, Financial, Intelligent Power, and Non-Profit domains. Her professional journey includes key roles as a SaaS executive, contributing significantly to the business's development, product enhancement, and client service facets. From tech startups to global billion-dollar enterprises, her experience extends to pivotal involvement in management during sale processes.

From a rich background interfacing with Private Equity, Christine has been a linchpin in over 10 M&A acquisitions in recent years. Beyond her corporate engagements, she extends her expertise through professional and executive mentoring, offering guidance as a board advisor, and providing essential coaching to nascent female entrepreneurs. Christine epitomizes a versatile professional deeply entrenched in technology and SaaS, bringing a wealth of experience and acumen to the Oversight community.

Bala Tiru brings almost 20 years of experience delivering innovative product plan strategies that transformed the business of several leading SaaS companies. In this role, Bala sets future product strategies for Oversight’s artificial intelligence and machine learning platform for audit and fraud detection spanning multiple financial processes for enterprise companies. He works in partnership with Oversight’s Vice President of Marketing, and our  Chief Product Officer.

Formerly, Bala served as Vice President, Product Management & Strategy at Genpact, where he led large-scale efforts to define product and go-to-market strategies to accelerate a 100K employee BPO-focused services company to a digital lead transformation company. In this role, Bala reduced the sales cycle by 70% and increased revenue by 30% by analyzing and implementing new product capabilities.

Prior to joining Genpact, Bala was Vice President, Product Management & User Experience at Vendavo, overseeing a $100M enterprise, mobility, and cloud-based SaaS products P&L that included predictive analytics, sales intelligence, and price optimization. Bala boosted revenues for Vendavo by over 500% in 2020 by establishing a five-year product vision and a three-year roadmap.

Bala holds a Master of Business Administration in Marketing & Finance from the Leavey School of Business, Santa Clara University, and a Master of Science in Electrical Engineering from Old Dominion University.

Nathanael L'Heureux has more than 25 years of experience in system architecture, and software development and engineering management. During his tenure with Oversight, he has held various leadership positions supporting client engagement and success, and new product design and delivery.

Prior to joining Oversight, Nathanael led product development efforts for various organizations, including TALX (now Equifax). Nathanael also has more than 18 years of pastoral experience and is involved in mission work around the globe. He earned his bachelor’s degree from the University of California, Berkley, and his master’s in Theology from Fuller Theological Seminary.